Facilitator led CompTIA IT Operations Specialist Course

Through the CompTIA IT Operations Specialist course, you will acquire IT operations specialist skills required to manage the flow of a workplace and optimize day-to-day activities. Be able to analyze business operations and identify customer needs. The CompTIA CIOS is a stackable certification by CompTIA.

At the end of the course, the participants will be able to: –

• Identifying, using, and connecting hardware components and devices, including the broad knowledge about different devices that is now necessary to support the remote workforce
• Install and support Windows OS including command line & client support. System configuration imaging and troubleshooting for Mac OS, Chrome OS, Android, and Linux OS.
• Troubleshoot PC and mobile device issues including common OS, malware, and security issues.
• Explain types of networks and connections including TCP/IP, WIFI, and SOHO
• Troubleshoot real-world device and network issues quickly and efficiently
• Identify and protect against security vulnerabilities for devices and their network connections
• Install & configure laptops and other mobile devices and support applications to ensure connectivity for end-users.
• Compare & contrast cloud computing concepts & set up client-side virtualization
• Follow best practices for safety, environmental impacts, communication, and professionalism
• Explain basic networking concepts including network services, physical connections, topologies and architecture, and cloud connectivity.
• Explain routing technologies and networking devices; deploy ethernet solutions and configure wireless technologies.
• Monitor and optimize networks to ensure business continuity.
• Explain security concepts and network attacks in order to harden networks against threats.
• Troubleshoot common cable, connectivity, and software issues related to networking.

Methodology

• Facilitator presentations
• Readings
• Individual activities
• Group activities
• 90 minutes per exam for 3 exams

Target Audience

• It is designed for IT professionals with 0 to 2 years of experience.

Certification

• The CompTIA CIOS is a stackable certification by CompTIA.
• The Certification Path for the CompTIA CIOS certification consists of the learning materials to allow you to study for and pass the CompTIA A+ Core 1, CompTIA A+ Core 2, and CompTIA Network+ exams.

NB: The price of the CIOS certification stack excludes the examination vouchers