Supreme ICT Academy

Efficiency and Effectiveness

Terms and Conditions

Cancellation, Transfer and Refunds

If a student fails to attend for any reason, withdraws or transfers from a course without providing at least fifteen 15 working days’ written notice prior to the scheduled start date of the course, then the purchaser agrees to pay the following fees:

Written Notice of Cancellation or Transfer for Scheduled Public Courses 15-11 working days – 40% of course fee, 0-10 working days – 100% of course fee

Please note, a cancellation fee in this respect, refers to a specific course date, and therefore a transfer to a later course counts as a cancellation. If the purchaser proposes a suitable replacement participant – subject to the standard admission process for that part particular course (if any) – then no cancellation fee will apply. Courses may be subject to late change or cancellation for operational reasons. If we cancel a course for whatever reason, we will refund the cost of the course, but we are not liable for any other costs, including travel and accommodation. Of course, in these circumstances, every effort will be made to offer alternative dates.


You will be asked to complete a method of payment whilst completing the online course registration or course papers purchase form. Delegates must ensure that payment is received before the date of the course or payment will be required on the day.

Contact our Account Management Team to get the full document:
Tel: +27 12 003 3293