School of ICT Enterprise Management covers a wide range of management programmes. learn more
Advanced School of ICT consists of specialists ICT programmes tailored to the telecoms industry. learn more
We go beyond a “just enough” learning approach, which is designed to meet a specific learning need that you. learn more
The Facilitator led ITIL Continual Service Improvement (CSI) process course builds knowledge of methods used from quality management in order to learn from past successes and failures. The CSI process aims to continually improve the effectiveness and efficiency of IT processes and services, in line with the concept of continual improvement adopted in ISO 20000. Price: R5 500.00
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Tel: +27 12 003 3293